Shipping policy

1. Order Processing and Shipping:

Orders will be processed and shipped within 1-3 business days. Shipping typically takes 7-15 business days to deliver your package. Please note that we do not ship orders on weekends.

2. Tracking Information:

Once your order is shipped, we will provide you with a tracking number via email. You can track your shipment using the provided tracking number on the website: 17track.net. Please allow 1-2 days for tracking updates to reflect on the website.

3. Order Modifications:

You can cancel an order or update the shipping address at any time before the products are dispatched. Once the order has been shipped, we are unable to process refunds or address changes. Free shipping is available in the US and Australia.

4. Shipping Methods and Duty Paid Deliveries:

For certain countries, we offer Delivery Duty Paid (DDP) methods that do not require customs clearance or duties on your end. The countries and corresponding shipping methods are as follows:

USA: UPS Express (excluding Alaska and Hawaii)

UK.CA: Local DPD Express

Europe: UPS Express/DPD Express/DHL Express

European Countries with DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

5. Shipping Times for Specific Countries:

Please find the shipping methods and estimated shipping times for specific countries below:

Country                Shipping Method                          Shipping Time

USA                      Local UPS Ground                          10-15 Days

CA                        Local UPS Ground                           10-15 Days

UK                        Local DPD Express                           7-15 Days

Germany              UPS/DPD/DHL Germany                  7-15 Days

France                  UPS/DPD/DHL Germany                 10-15 Days

Belgium               UPS/DPD/DHL Germany                  10-15 Days

Luxembourg        UPS/DPD/DHL Germany                  10-15 Days

Netherlands         UPS/DPD/DHL Germany                  10-15 Days

Czech Republic    UPS/DPD/DHL Germany                  10-15 Days

Poland                 UPS/DPD/DHL Germany                   10-15 Days

Croatia                 UPS/DPD/DHL Germany                  10-15 Days

Slovakia               UPS/DPD/DHL Germany                   10-15 Days

Slovenia               UPS/DPD/DHL Germany                   10-15 Days

Finland                 UPS/DPD/DHL Germany                   10-15 Days

Denmark              UPS/DPD/DHL Germany                   10-15 Days

Sweden                UPS/DPD/DHL Germany                   10-15 Days

Austria                 UPS/DPD/DHL Germany                    10-15 Days

Italy                     UPS/DPD/DHL Germany                     10-15 Days

Hungary              UPS/DPD/DHL Germany                    10-15 Days

Lithuania             UPS/DPD/DHL Germany                     10-15 Days

Estonia                UPS/DPD/DHL Germany                     10-15 Days

Latvia                  UPS/DPD/DHL Germany                     10-15 Days

Greece                UPS/DPD/DHL Germany                      10-15 Days

Ireland                 UPS/DPD/DHL Germany                     10-15 Days

Portugal              UPS/DPD/DHL Germany                     10-15 Days

Spain                   UPS/DPD/DHL Germany                     10-15 Days

6. Customs Clearance and Duties:

For countries not listed above, customs clearance and duties are required upon package arrival. Please contact your local customs office for information on applicable taxes. Business licenses may also be requested by customs.

We strive to provide efficient and transparent shipping services at ELFBARVAP. If you have any questions or require further assistance, please do not hesitate to reach out to us info@elfbarr.com